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There are no subscription fees, broker commissions, or hidden markups — you get direct factory pricing."},{"q":"What types of substrates does NexoMask offer?","a":"We offer five core substrate materials: Tencel/Lyocell (wood pulp), Bio-Cellulose (natural fermentation), Binchotan Charcoal (activated Japanese white charcoal), Seaweed/Alginate (marine-based), and Cotton. Each is available in multiple GSM options and die-cut shapes for full face, eye patch, neck, lip, and custom designs."},{"q":"Are all substrates biodegradable?","a":"Yes. Every substrate we offer is 100% biodegradable, decomposing naturally in 30–60 days with zero microplastics. We hold OEKO-TEX Standard 100, ISO22716 (Cosmetic GMP), FSC (for Tencel), and Vegan certifications across our product lines."},{"q":"Does NexoMask offer custom shapes and OEM/ODM manufacturing?","a":"Yes. We support custom die-cut shapes with a 60–90 day lead time from your dieline file (AI/PDF). For full OEM/ODM production — including packaging, formulation consultation, and brand-specific processing — contact our sourcing team via live chat or start a project in your workspace."}]},"ValueProps":{"label":"Why brands choose NexoMask","title":"The first AI-powered marketplace built specifically for sheet mask substrates","items":[{"title":"Global Catalog","description":"Five substrate materials, 10+ die-cut shapes, sourced from verified manufacturers across China, Korea, and Japan. Every product carries OEKO-TEX and ISO22716 certifications — 100% biodegradable, fully traceable.","highlights":["3 Regions","5 Materials","8+ Shapes","100% Certified"],"mockup":"GLOBAL CATALOG"},{"title":"Full-Range Coverage","description":"Beyond sheet mask substrates — pearl-texture cleansing towels, EVA facial towels, cotton pads and facial cloths: everything your brand's cleansing routine needs in one place.","highlights":["Pearl Cleansing Towels","EVA Facial Towels","Cotton Pads","Facial Cloths"],"mockup":"CLEANSING RANGE"},{"title":"White-Glove Support","description":"Real people, real help, available 24/7. Our AI sourcing specialist responds instantly, with human experts ready to step in for complex projects. No unanswered inquiries. No radio silence. Just reliable support from discovery to delivery.","highlights":["24/7 Live Chat","AI + Human","Instant Response","Dedicated Rep"],"mockup":"SUPPORT WORKFLOW"}]},"Cta":{"label":"Our Commitment","title":"Sourcing quality substrates shouldn't be this hard.","subtitle":"Finding sustainable options is even harder. NexoMask is on a mission to streamline substrate sourcing and accelerate our industry's shift toward biodegradable solutions — backed by US-based operations and a flexible global supply chain.","primary":"Start a Project","secondary":"Order Swatch Book ($19.90)"},"Catalog":{"title":"Substrates & Facial Products","subtitle":"Browse our complete catalog of sheet mask substrates, cleansing towels, and cotton pads","salesHelp":"Need help sourcing?","salesHelper":"Sarah | Substrate Specialist @ NexoMask | Ex L'Oréal","contactSarah":"Contact Sarah","sortBy":"Sort by:","sortNewest":"Newest","sortPriceLow":"Price: Low to High","sortPriceHigh":"Price: High to Low","sortRating":"Top Rated","sortMoqLow":"Lowest MOQ","products":"products","noProducts":"No products found","noProductsDesc":"Try adjusting your filters","filters":"Filters","clearAll":"Clear all","materialType":"Material Type","gsm":"GSM (Weight)","sustainability":"Sustainability","application":"Application","all":"All Substrates","susBiodegradable":"100% Biodegradable","susVegan":"Vegan Certified","susPlasticFree":"Plastic-Free","susOekoTex":"OEKO-TEX","susIso22716":"ISO22716"},"Product":{"addToSampleKit":"Add to Sample Kit","specSheet":"Spec Sheet","seeFullSpecs":"See full specs →","manufacturedIn":"Manufactured in","orderSample":"Order Sample","requestQuote":"Request Custom Quote (RFQ)","customOrderQuote":"Custom Order & Instant Quote","specifications":"Specifications","downloads":"Downloadable Assets","downloadDieline":"Download Dieline","downloadSpec":"Download Spec Sheet","downloadCert":"OEKO-TEX Certificate","download":"Download","reviews":"Customer Reviews","relatedProducts":"Related Products","startingAt":"Starting at","perPiece":"/piece","moq":"MOQ","pieces":"pieces","stock":"Stock","available":"available","lowStock":"Low stock","limitedStock":"Limited stock","backToCatalog":"Back to catalog","biodegradable":"♻ Biodegradable","vegan":"🌱 Vegan","plasticFree":"🚫 Plastic-Free","oekoTex":"✓ OEKO-TEX","iso22716":"⭐ ISO22716","absorption":"x absorption","gsmLabel":"GSM","absorptionLabel":"Absorption","moqLabel":"MOQ","home":"Home","catalog":"Catalog","materialSource":"Material Source","gsm":"GSM","absorptionRate":"Absorption Rate","transparencyScore":"Transparency Score","size":"Size","texture":"Texture","tensileStrength":"Tensile Strength","compostableDays":"Compostable Days","high":"High","days45to60":"45-60 days","aiPdfFormat":"AI / PDF format","pdfFormat":"PDF format","reviewsCount":"({count} reviews)","adImages":"Advertising","detailImages":"Details","processImages":"Process","inquireWithAI":"Ask Ben · Get Custom Quote","notFound":"Product Not Found","certificatesLabel":"Certificates","productionVideosLabel":"Production Environment","processVideosLabel":"Production Line","materials":{"tencel-lyocell":"Tencel/Lyocell","bio-cellulose":"Bio-Cellulose","binchotan-charcoal":"Binchotan Charcoal","seaweed-alginate":"Seaweed/Alginate","cotton":"Cotton","non-woven":"Non-Woven"}},"ProductData":{"materials":{"tencel-lyocell":"Tencel/Lyocell","bio-cellulose":"Bio-Cellulose","binchotan-charcoal":"Binchotan Charcoal","seaweed-alginate":"Seaweed/Alginate","cotton":"Cotton","non-woven":"Non-Woven"},"subcategoryTabs":[{"value":"all","label":"All"},{"value":"tencel-lyocell","label":"Tencel"},{"value":"bio-cellulose","label":"Bio-Cellulose"},{"value":"binchotan-charcoal","label":"Charcoal"},{"value":"seaweed-alginate","label":"Seaweed"},{"value":"cotton","label":"Cotton"},{"value":"non-woven","label":"Non-Woven"}],"materialOptions":[{"value":"tencel-lyocell","label":"Tencel/Lyocell"},{"value":"bio-cellulose","label":"Bio-Cellulose"},{"value":"binchotan-charcoal","label":"Binchotan Charcoal"},{"value":"seaweed-alginate","label":"Seaweed/Alginate"},{"value":"cotton","label":"Cotton"},{"value":"non-woven","label":"Non-Woven"}],"applicationOptions":[{"value":"full-face","label":"Full Face"},{"value":"eye-patch","label":"Eye Patch"},{"value":"neck","label":"Neck"},{"value":"lip-mask","label":"Lip Mask"},{"value":"cleansing-towel","label":"Cleansing Towel"},{"value":"cotton-pad","label":"Cotton Pads"},{"value":"facial-cloth","label":"Facial Cloth"}],"items":[{"slug":"tencel-30gsm-full-face","name":"Tencel 30gsm Full Face Mask","description":"Our best-selling Tencel substrate. Perfect balance of softness, absorption, and transparency. 100% biodegradable in 45 days.","features":["100% biodegradable in 45 days","10x liquid absorption","OEKO-TEX certified","Vegan & cruelty-free"],"manufacturedIn":"China","size":"Standard sheet","texture":"Soft"},{"slug":"tencel-25gsm-eye-patch","name":"Tencel 25gsm Eye Patch","description":"Lightweight Tencel for eye patches. More economical and transparent, perfect for targeted treatments.","features":["Lightweight 25gsm","8x absorption","High transparency","Economical pricing"],"manufacturedIn":"China","size":"Eye patch sheet","texture":"Lightweight"},{"slug":"bio-cellulose-25gsm-full-face","name":"Bio-Cellulose 25gsm Full Face Mask","description":"Premium bio-cellulose substrate from natural fermentation. Luxury feel with superior absorption and transparency.","features":["Natural fermentation process","12x liquid absorption","Ultra-transparent","Luxurious feel"],"manufacturedIn":"South Korea","size":"Standard sheet","texture":"Gel"},{"slug":"binchotan-charcoal-40gsm-full-face","name":"Binchotan Charcoal 40gsm Full Face Mask","description":"Infused with Binchotan charcoal for purifying and detoxifying masks. Premium 40gsm weight with maximum absorption.","features":["Activated Binchotan charcoal","14x absorption rate","Detoxifying properties","Premium 40gsm weight"],"manufacturedIn":"Japan","size":"Standard sheet","texture":"Smooth"},{"slug":"seaweed-30gsm-full-face","name":"Seaweed 30gsm Full Face Mask","description":"Marine-based seaweed substrate trending in K-beauty. Unique gel-like texture with excellent serum absorption.","features":["Marine-based material","14x absorption","Gel-like texture","Trending in K-beauty"],"manufacturedIn":"South Korea","size":"Standard sheet","texture":"Gel"},{"slug":"tencel-40gsm-premium-full-face","name":"Tencel 40gsm Premium Full Face Mask","description":"Premium 40gsm Tencel for high-end anti-aging lines. Thick, luxurious feel with maximum absorption capacity.","features":["Premium 40gsm weight","14x absorption rate","Luxurious thick feel","Best for premium lines"],"manufacturedIn":"China","size":"Standard sheet","texture":"Thick"},{"slug":"cotton-35gsm-neck-mask","name":"Cotton 35gsm Neck Mask","description":"Soft cotton substrate specifically cut for neck masks. Comfortable fit with good absorption for neck treatments.","features":["Soft cotton feel","Neck-specific cut","9x absorption","Cost-effective"],"manufacturedIn":"China","size":"Neck cut","texture":"Soft"},{"slug":"bio-cellulose-30gsm-lip-mask","name":"Bio-Cellulose 30gsm Lip Mask","description":"Precise lip-cut bio-cellulose mask. Perfect for lip care treatments with excellent serum adherence.","features":["Lip-specific cut","Bio-cellulose quality","Low MOQ 3,000","Great adherence"],"manufacturedIn":"South Korea","size":"Lip cut","texture":"Gel"},{"slug":"cotton-40gsm-pearl-cleansing-towel","name":"Cotton 40gsm Pearl Cleansing Towel","description":"Combed cotton cleansing towel with a soft pearl-knit texture. Gentle on skin, highly absorbent, and reusable for daily facial cleansing.","features":["Pearl texture for gentle exfoliation","100% combed cotton","High water absorption","Reusable up to 30 washes"],"manufacturedIn":"China","size":"20 x 20 cm","texture":"Pearl"},{"slug":"non-woven-50gsm-flat-cleansing-towel","name":"Non-Woven 50gsm Flat Cleansing Towel","description":"Spunlace non-woven cleansing towel, single-use and disposable. Strong, lint-free, and ideal for hotels, salons, and travel kits.","features":["Spunlace non-woven construction","Lint-free & durable","Single-use disposable","Great for hospitality B2B"],"manufacturedIn":"China","size":"25 x 25 cm","texture":"Flat"},{"slug":"cotton-60gsm-eva-cleansing-towel","name":"Cotton 60gsm EVA Cleansing Towel","description":"Premium cotton cleansing towel with EVA reinforcement for superior structure and absorption. Thick, plush, and perfect for premium retail lines.","features":["EVA-reinforced structure","Thick 60gsm plush feel","12x absorption capacity","Premium retail ready"],"manufacturedIn":"China","size":"25 x 30 cm","texture":"EVA"},{"slug":"non-woven-60gsm-pearl-cleansing-towel","name":"Non-Woven 60gsm Pearl Cleansing Towel","description":"Pearl-textured non-woven cleansing towel. Balances softness and absorbency with a gentle massage effect, ideal for makeup removal and daily cleansing.","features":["Pearl texture massage effect","Spunlace non-woven","Soft & absorbent","Disposable convenience"],"manufacturedIn":"China","size":"25 x 25 cm","texture":"Pearl"},{"slug":"cotton-100gsm-cotton-pads","name":"Cotton 100% Cotton Pads","description":"100% cotton pads for toner, essence, and makeup removal. Double-sided soft layer with a smooth surface — a wholesale essential for beauty brands and salons.","features":["100% pure cotton","Double-layer softness","Perfect for toner & essence","Bulk wholesale pricing"],"manufacturedIn":"China","size":"6 cm round","texture":"Flat"},{"slug":"non-woven-80gsm-facial-cloth","name":"Non-Woven 80gsm Facial Cloth Sheet","description":"Small-format non-woven cloth sheets for spot treatments, under-eye packs, and DIY essence application. Soft, moldable, and serum-retentive.","features":["Compact 10x10cm sheets","Great serum retention","Ideal for spot & eye packs","Biodegradable"],"manufacturedIn":"China","size":"10 x 10 cm","texture":"Flat"}]},"Reviews":{"sectionTitle":"Customer Reviews","title":"{product} Reviews","backToProduct":"Back to {product}","filters":["All","5 Star","4 Star","3 Star","With Photos"],"verifiedBuyer":"✓ Verified Buyer","foundHelpful":"{count} found this helpful","shareTitle":"Share your experience","shareText":"Have you used this product? Help other buyers by sharing your review.","writeReview":"Write a Review","viewAll":"View all {count} reviews →","reviewTitles":["Excellent quality!","Best supplier!","Game changer","Good quality","Perfect for our brand"],"reviewContent":"The substrate exceeded our expectations. Quality is consistent, absorption is excellent, and shipping was fast. Our customers love the eco-friendly aspect. Will definitely reorder.","sectionReviews":[{"userName":"GlowUp Skincare","title":"Excellent quality!","content":"The Tencel 30gsm is perfect for our premium line. Great absorption and soft texture. Our customers love how it feels on their skin. Will definitely order again!"},{"userName":"SkinLab","title":"Best supplier we've worked with","content":"Fast shipping, consistent quality. The swatch book helped us choose the right material for our new collection."},{"userName":"NaturGlow","title":"Game changer for our brand","content":"Our customers love the eco-friendly aspect. The biodegradable masks are a hit and we've seen a 35% increase in repeat purchases."},{"userName":"BeautyCo","title":"Good product, minor issues","content":"Quality is great but lead time was a bit long for our first order. Otherwise satisfied with the purchase."},{"userName":"DermaCare","title":"Perfect for sensitive skin","content":"We specifically chose Tencel for our sensitive skin line and it's been amazing. No irritation reported by any of our customers."}],"reviewSubmitted":"Review submitted! Pending approval.","yourRating":"Your Rating","reviewTitle":"Review Title","titlePlaceholder":"Summarize your experience","yourReview":"Your Review","contentPlaceholder":"Tell us about the product quality, absorption, texture...","submitReview":"Submit Review","noReviews":"No reviews yet. Be the first to review!","cancel":"Cancel"},"Privacy":{"title":"Privacy Policy","lastUpdated":"Last Updated: August 2, 2026","intro":"NexoMask Inc. (\"we\", \"us\", or \"our\") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit nexomask.com or use our services.","sections":[{"title":"1. Information We Collect","content":"We collect information you provide directly to us, such as when you create an account, place an order, request a quote, or contact our support team. This includes your name, company name, email address, phone number, shipping address, and payment information."},{"title":"2. How We Use Your Information","content":"We use your information to: (a) process and fulfill your orders, (b) send you order confirmations and shipping notifications, (c) respond to your inquiries, (d) provide customer support, (e) send marketing communications (with your consent), and (f) improve our products and services."},{"title":"3. Information Sharing","content":"We do not sell or rent your personal information to third parties. We may share your information with: (a) shipping carriers (DHL, FedEx, UPS), (b) payment processors (Stripe), (c) email service providers (Resend), and (d) analytics providers (Google Analytics) - all bound by confidentiality agreements."},{"title":"4. Cookie Usage","content":"We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. See our Cookie Policy for details."},{"title":"5. Data Security","content":"We implement industry-standard security measures including AES-256 encryption, TLS 1.3 for data transmission, bcrypt password hashing, and regular security audits. Your payment information is processed through PCI DSS compliant Stripe and never stored on our servers."},{"title":"6. Your Rights (GDPR & CCPA)","content":"Under GDPR and CCPA, you have the right to: (a) access your personal data, (b) request correction or deletion, (c) object to processing, (d) data portability, (e) withdraw consent, and (f) file a complaint with a supervisory authority. To exercise these rights, contact privacy@nexomask.com."},{"title":"7. Data Retention","content":"We retain your personal information for as long as your account is active or as necessary to provide our services. We may retain certain information after account closure for legal, accounting, or compliance purposes."},{"title":"8. International Data Transfers","content":"Your information may be transferred to and processed in countries other than your country of residence, including China, Singapore, and the United States. We ensure appropriate safeguards are in place for such transfers."},{"title":"9. Children's Privacy","content":"Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children."},{"title":"10. Changes to This Policy","content":"We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the \"Last Updated\" date."}],"contactTitle":"Contact Us","contactText":"If you have any questions about this Privacy Policy, please contact us:","email":"Email:","phone":"Phone:","address":"Address:","addressValue":"NexoMask Inc., 30 N Gould St, Sheridan, WY 82801, USA"},"Terms":{"title":"Terms of Use","lastUpdated":"Last Updated: August 2, 2026","intro":"Welcome to NexoMask. These Terms of Use constitute a legally binding agreement between you and NexoMask Inc. (\"NexoMask\", \"we\", \"us\") regarding your use of nexomask.com and our services. Please read them carefully.","sections":[{"title":"1. Acceptance of Terms","content":"By accessing or using NexoMask.com (the \"Service\"), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you may not use the Service."},{"title":"2. Eligibility","content":"You must be at least 18 years of age to use the Service. By using the Service, you represent that you are at least 18 and have the authority to bind any entity on whose behalf you act."},{"title":"3. Account Registration","content":"To access most features, you must register for an account. You agree to provide accurate information and keep it up-to-date. You are responsible for maintaining the confidentiality of your account credentials."},{"title":"4. Orders and Payment","content":"When you place an order through our Service, you agree to pay all applicable fees. Payment is processed through Stripe. All fees are in USD unless otherwise stated. Prices are subject to change."},{"title":"5. Minimum Order Quantities (MOQ)","content":"Each product has a specified MOQ. We reserve the right to cancel orders that do not meet MOQ requirements. Sample kit orders are exempt from MOQ requirements."},{"title":"6. Shipping and Delivery","content":"We ship via DHL, FedEx, or UPS. Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier (FOB Guangzhou unless otherwise agreed)."},{"title":"7. Returns and Refunds","content":"Due to the custom nature of our products, returns are accepted only for defective items within 14 days of receipt. Sample kit purchases are non-refundable. To request a return, contact returns@nexomask.com."},{"title":"8. User Content","content":"You retain ownership of content you submit (reviews, project files, designs). By submitting, you grant us a non-exclusive license to display and use your content on our Service. You warrant you have the rights to submit such content."},{"title":"9. Prohibited Conduct","content":"You agree not to: (a) use the Service for illegal purposes, (b) violate intellectual property rights, (c) post harmful or offensive content, (d) attempt to disrupt the Service, (e) use automated scraping tools, or (f) reverse engineer any portion of the Service."},{"title":"10. Intellectual Property","content":"The Service, including all content, software, and trademarks, is owned by NexoMask Inc. You may not use any of our intellectual property without our written permission."},{"title":"11. Disclaimers","content":"The Service is provided \"as is\" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or secure. Your use of the Service is at your own risk."},{"title":"12. Limitation of Liability","content":"To the maximum extent permitted by law, NexoMask Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our aggregate liability is limited to the amount you paid us in the past 12 months."},{"title":"13. Indemnity","content":"You agree to indemnify and hold NexoMask Inc. harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms."},{"title":"14. Dispute Resolution","content":"Any disputes arising from these Terms shall be resolved through binding arbitration administered by the Singapore International Arbitration Centre (SIAC) under its rules. The arbitration shall take place in Singapore. This Agreement is governed by the laws of Singapore."},{"title":"15. Termination","content":"We may suspend or terminate your account at any time for any reason, including violation of these Terms. Upon termination, all licenses granted to you will cease. Sections that by their nature should survive termination will continue to apply."},{"title":"16. Modifications","content":"We may modify these Terms at any time. Material changes will be communicated via email or notice on the Service. Continued use after changes constitutes acceptance of the modified Terms."},{"title":"17. Contact Information","content":"NexoMask Inc., No.88 Industrial Road, Guangzhou, China 510000. Email: legal@nexomask.com. Phone: +86 20-8888-8888."}]},"Returns":{"title":"Returns & Refunds","subtitle":"Our quality-first policy for B2B substrate orders.","hero":"30-day return window. If your order arrives damaged, defective, or does not match the agreed specification, we will replace it or refund you in full — no questions asked.","whenTitle":"When You Can Return","whenItems":["Damage in transit or manufacturing defects.","Material, GSM, or size does not match your confirmed order.","We ship the wrong product (which should not happen)."],"howTitle":"How to Start a Return","howItems":["Contact returns@nexomask.com within 30 days of delivery with your order number and photos/videos of the issue.","Our QA team reviews and issues a Return Authorization (RA) within 2 business days.","Ship the affected goods back (we cover freight for defects on our side) or authorize a local sample assessment.","Replacement or refund is issued within 5 business days of approval."],"nonReturnableTitle":"Non-Returnable Items","nonReturnableText":"Custom die-cut orders cut to your exact dieline and branded/private-label products are non-returnable once production starts, unless the defect is on our side. This is why we strongly recommend ordering samples or a Sample Kit before your first bulk run.","sampleKitTitle":"Sample Kit & Swatch Book Policy","sampleKitText":"Because swatch books contain cut fabric samples and are handled for hygiene purposes, Sample Kits (the $19.90 Swatch Book) are non-returnable once dispatched. This does not limit your rights if a kit arrives damaged, incomplete, or does not match your order: contact returns@nexomask.com within 14 days with photos and we will re-ship the missing or damaged swatches free of charge. Kits that have not yet shipped can be cancelled for a full refund.","qaTitle":"Quality Assurance","qaText":"Every production batch passes our 3-stage QC: inbound material inspection, in-process checks, and pre-shipment AQL 2.5 sampling with COA (Certificate of Analysis) included.","needHelpTitle":"Need Help?","needHelpText":"Contact our support team and we will make it right:"},"Shipping":{"title":"Shipping & Delivery","subtitle":"Factory-direct fulfillment from our facilities in China, Korea, and Japan.","leadTimeHero":"Standard lead time: 45 days from order confirmation for custom die-cut production. Standard catalog shapes ship faster — ask for current production slots.","methods":[{"icon":"plane","title":"Air Freight","desc":"Fastest option for samples and smaller orders. 5–10 business days door-to-door via DHL / FedEx / UPS."},{"icon":"ship","title":"Sea Freight (FOB)","desc":"Most economical for bulk (50,000+ pcs). 25–40 days to major ports worldwide from Guangzhou, Shenzhen, or Ningbo."},{"icon":"truck","title":"Express / Courier","desc":"For urgent reorders and samples. Door-to-door in 3–7 business days, fully trackable."}],"incotermsTitle":"Incoterms We Offer","incoterms":[{"text":"FOB Guangzhou / Shenzhen / Korea / Japan","desc":" — base pricing, buyer arranges freight."},{"text":"CIF / CFR","desc":" — insurance and freight included to your destination port."},{"text":"DDP","desc":" — door-to-door, duties and taxes handled for qualifying regions."}],"costTitle":"Estimated Shipping Costs","costText":"For custom configurator orders, estimated shipping is calculated by order size:","costItems":["Up to 10,000 pcs — free (courier)","10,001 – 50,000 pcs — flat $800","50,001 – 200,000 pcs — flat $2,500","200,000+ pcs — sea freight, quoted individually"],"leadTimesTitle":"Delivery Lead Times","leadTimesIntro":"Estimated lead times have two parts: order processing/production before dispatch, and carrier transit time. All figures are business days after order confirmation and cleared payment.","leadTimes":[{"label":"Sample Kit / Swatch Book","desc":"Dispatched within 3–5 business days from stock; courier transit 3–7 business days, with tracking."},{"label":"Express courier (DHL / FedEx / UPS)","desc":"In-stock items dispatched in 2–3 business days; transit 5–10 business days door-to-door, fully trackable."},{"label":"Air freight","desc":"Production 7–15 business days for catalog shapes; air transit 5–12 business days to major airports."},{"label":"Sea freight (FOB)","desc":"Production 20–35 business days for bulk; ocean transit 25–40 days to major ports. Port handling and destination customs are not included under FOB."},{"label":"Custom die-cut production","desc":"45 days from dieline approval and deposit before dispatch; transit then follows the chosen method above."}],"leadTimesNote":"Estimates exclude customs clearance. Remote destinations, holidays, and peak seasons may add 5–10 business days. We notify you of any delay before dispatch, and every shipment includes tracking.","packagingTitle":"Packaging","packagingText":"Substrates ship in moisture-protected, export-grade packaging with kraft master cartons. Custom branding, private labels, and retail-ready packaging available on request.","questionsTitle":"Questions?","questionsText":"Contact our logistics team for a precise freight quote for your destination:"},"Sustainability":{"eyebrow":"Our Commitment","title":"Sustainability at the Core","subtitle":"We believe sheet mask substrates should be as kind to the planet as they are to your skin. Every product we make is 100% biodegradable.","stats":[{"value":"45-60","label":"Days to biodegrade","icon":"recycle"},{"value":"100%","label":"Vegan certified","icon":"heart"},{"value":"5","label":"Eco certifications","icon":"award"},{"value":"3","label":"Manufacturing regions","icon":"globe"}],"principlesTitle":"Our Sustainability Principles","principles":[{"icon":"leaf","title":"100% Biodegradable Materials","description":"All our substrates decompose naturally in 30-60 days, leaving zero microplastics behind."},{"icon":"recycle","title":"Circular Economy","description":"We source from sustainable forestry and marine farms, ensuring renewable supply chains."},{"icon":"shield","title":"Certified Safe","description":"OEKO-TEX Standard 100 and ISO22716 certified - safe for skin and the environment."},{"icon":"heart","title":"Vegan & Cruelty-Free","description":"No animal testing, no animal-derived ingredients. Certified vegan across all products."}],"certificationsTitle":"Our Certifications","certificationsSub":"Independently verified by international standards organizations","certifications":["OEKO-TEX Standard 100","ISO22716 (Cosmetic GMP)","FSC Certified","Vegan Certified"]},"SampleKit":{"title":"Build Your $19.90 Sample Kit","subtitle":"Choose 5-8 fabric samples to feel the quality before you commit. Includes free worldwide shipping.","selectSamples":"Select Samples","ready":"✓ Ready to order","yourBox":"Your Swatch Box","empty":"Select samples to add to your kit","samples":"Samples","shipping":"Shipping","free":"FREE","total":"Total","checkout":"Checkout","readyCheckout":"✓ Ready to checkout with Stripe","checkoutNotice":"Ships within 3–5 business days. Unopened samples have a 30-day return window. By placing this order you agree to our policies:","selectMore":"Select {count} more","minItems":"Minimum 5 samples required","swatchBook":"Sample Swatch Book","selectCount":"Select Samples ({count}/{max})","items":"items","orderError":"Failed to place order. Please try again.","emailPlaceholder":"your@email.com","orderSuccess":"Order placed successfully!","orderSuccessDesc":"We'll send confirmation to your email.","placingOrder":"Placing order...","orderCreated":"Order Created!","orderCreatedDesc":"Please go to Procurement Center to complete payment.","goToPay":"Go to Pay","couponPlaceholder":"Coupon code","couponApply":"Apply","couponApplied":"Coupon {code} applied — you save {amount}","couponInvalid":"Invalid coupon code","couponDiscountRow":"Discount ({code})"},"Chat":{"title":"Ben • Sourcing Specialist","online":"Online · Typically replies instantly","welcome":"Hi there! 👋 Welcome to NexoMask. Looking for specific sheet mask fabrics (Tencel, Bio-Cellulose) or need a custom die-cut quote for your project? Let me know!","chips1":"📦 Order $19.90 Sample Kit","chips2":"📐 Request Custom Dieline","chips3":"📄 Get OEKO-TEX Certificate","placeholder":"Type your message...","send":"Send","aiResponse":"Great question! 🌿 Based on your needs, I'd recommend checking out our Tencel 30gsm substrate - it's our best seller. Would you like me to add it to your sample kit?","agent":"Human Agent","agentTitle":"Human Support","agentOnline":"Human agent · Online","requestAgent":"Request a human agent","handoffPending":"Connecting you to a human agent...","handoffSent":"A human agent has been notified and will join shortly. Please hold on.","agentModeNotice":"A human agent is now handling this conversation. Replies may take a moment.","poweredBy":"Powered by NexoMask AI"},"Footer":{"tagline":"Direct-from-factory sourcing for modern skincare brands. 100% biodegradable solutions.","products":"Products","resources":"Resources","geography":"By Geography","support":"Support","rights":"© 2026 NexoMask. 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Wet masks come pre-soaked and ready to use. Dry masks give brands more control over the serum formulation and have longer shelf life."},{"id":"f2","category":"general","question":"What is the minimum order quantity (MOQ)?","answer":"MOQ varies by product. Our Tencel substrates typically start at 10,000 pieces, while Bio-Cellulose starts at 5,000. We also offer a $19.90 Sample Kit with 5-8 fabric samples for testing before bulk orders."},{"id":"f3","category":"materials","question":"Which material is best for a premium skincare line?","answer":"Bio-Cellulose is our premium option, offering a luxury feel and superior absorption (12x). Tencel 40gsm is also excellent for premium lines with 14x absorption and a thick, luxurious feel."},{"id":"f4","category":"materials","question":"What is the difference between Tencel and Bio-Cellulose?","answer":"Tencel is made from wood pulp (sustainable forestry), while Bio-Cellulose is produced through natural fermentation. Tencel is more cost-effective with 10x absorption; Bio-Cellulose offers 12x absorption with a more transparent, luxury feel."},{"id":"f5","category":"sustainability","question":"Are your substrates 100% biodegradable?","answer":"Yes, all our substrates are 100% biodegradable. Tencel decomposes in 45-60 days, Bio-Cellulose in 30-45 days. We provide OEKO-TEX and ISO22716 certifications for all products."},{"id":"f6","category":"sustainability","question":"What certifications do your products have?","answer":"Our substrates carry OEKO-TEX Standard 100, ISO22716 (Cosmetic GMP), FSC (for Tencel), and Vegan certifications. Certificates are available for download on each product page."},{"id":"f7","category":"ordering","question":"How do I request a quote (RFQ)?","answer":"You can request a quote directly from any product page by clicking 'Request Custom Quote', or through your project workspace. Our team responds within 24 hours with tiered pricing based on quantity."},{"id":"f8","category":"ordering","question":"Can I order samples before a bulk purchase?","answer":"Absolutely! Our $19.90 Sample Kit lets you choose 5-8 fabric samples. This includes free worldwide shipping and helps you test the quality before committing to a bulk order."},{"id":"f9","category":"shipping","question":"What are the shipping options for bulk orders?","answer":"We offer FOB (Free On Board) shipping from China, Korea, or Japan. Typical shipping costs range from $2,000-$5,000 depending on quantity and destination. Lead time is 4-8 weeks after production."},{"id":"f10","category":"shipping","question":"How long does sample shipping take?","answer":"Sample kits are shipped via DHL or FedEx with 3-5 day delivery to most countries. You can track your shipment in your project workspace once it ships."},{"id":"f11","category":"customization","question":"Can I get custom die-cut shapes?","answer":"Yes! We offer custom die-cut shapes including full face, eye patches, neck, lip, and hand masks. Custom shapes require a dieline file (AI/PDF) and have a longer lead time of 60-90 days."},{"id":"f12","category":"certifications","question":"How can I download the OEKO-TEX certificate?","answer":"Each product page has a download section where you can download the OEKO-TEX certificate (PDF) and dieline files (AI/PDF). You may need to sign in to access some downloads."}],"searchPlaceholder":"Search the FAQ…","allCategories":"All","noResults":"No matching questions. Try a different keyword.","stillNeedHelp":"Still need help?","stillNeedHelpDesc":"Can't find your answer? Our sourcing team replies within one business day.","contactCta":"Contact us"},"Blog":{"title":"The Substrate Playbook","subtitle":"Expert opinions, trending substrates, and the latest innovations in sheet mask technology","spotlight":"Spotlight","readMore":"Read guide","minRead":"min read","categories":["All","Innovation","Technical","Trending"],"backToBlog":"Back to blog","share":"Share","introductionTitle":"Introduction","whyMattersTitle":"Why {tag} Matters","whyMattersText":"As the skincare industry continues to evolve, the choice of substrates has become increasingly critical. Modern brands demand materials that perform well, are environmentally responsible, and offer flexibility for production scaling. 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At NexoMask, we make that decision easier with direct-from-factory sourcing, certified materials, and low-MOQ sample kits.","relatedArticles":"Related Articles","items":[{"slug":"why-bio-cellulose-trending-k-beauty","category":"trending","title":"Why Bio-Cellulose Substrates Are Trending in K-Beauty","excerpt":"From natural fermentation to luxury feel, discover why Korean skincare brands are switching to bio-cellulose for their premium mask lines.","content":"Bio-cellulose masks have become the gold standard in K-beauty...","tags":["bio-cellulose","k-beauty","premium"],"publishedAt":"Jan 15, 2026","readTime":7},{"slug":"tencel-vs-bio-cellulose-comparison","category":"technical","title":"Tencel vs Bio-Cellulose: Which is Right for Your Brand?","excerpt":"A side-by-side comparison of absorption, cost, transparency, and sustainability to help you choose the perfect substrate.","content":"When it comes to sheet mask substrates...","tags":["tencel","bio-cellulose","comparison"],"publishedAt":"Jan 10, 2026","readTime":9},{"slug":"5-sustainable-sheet-mask-trends-2026","category":"trending","title":"5 Sustainable Sheet Mask Trends for 2026","excerpt":"From seaweed substrates to plastic-free packaging, here are the trends shaping the future of eco-friendly masks.","content":"The beauty industry is undergoing a sustainability revolution...","tags":["sustainability","trends","2026"],"publishedAt":"Jan 5, 2026","readTime":5},{"slug":"how-to-choose-right-gsm","category":"technical","title":"How to Choose the Right GSM for Your Sheet Mask","excerpt":"25g, 30g, or 40g? Understanding GSM and how it affects absorption, feel, and cost.","content":"GSM (grams per square meter) is one of the most important...","tags":["gsm","guide","materials"],"publishedAt":"Dec 28, 2025","readTime":6},{"slug":"seaweed-substrate-innovation","category":"product-guide","title":"Seaweed-Blend Substrates: The Future of Eco Masks?","excerpt":"Marine-based materials are entering the sheet mask market. Here's what brands need to know.","content":"Seaweed and alginate substrates represent an exciting frontier...","tags":["seaweed","innovation","sustainable"],"publishedAt":"Dec 20, 2025","readTime":7}],"tocTitle":"In this article","keyTakeawaysTitle":"Key takeaways","faqTitle":"Frequently asked questions","allPosts":"All"},"CaseStudy":{"title":"Success Stories","subtitle":"See how skincare brands are winning with sustainable substrates from NexoMask","readCase":"Read case study →","backToStories":"Back to Success Stories","challengeTitle":"The Challenge","challengeText":"{client} was looking to launch a 100% biodegradable sheet mask line but struggled to find a supplier that could offer consistent quality at the right price point. 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The quality is consistent, the team was incredibly helpful, and our customers love the eco-friendly aspect.","author":"Jane Smith","role":"CEO, GlowUp Skincare"}},{"slug":"skinlab-cost-reduction","title":"How SkinLab Reduced Packaging Costs by 40% with Direct Sourcing","clientName":"SkinLab","industry":"Clinical Skincare","publishedAt":"Jan 20, 2026","results":[{"metric":"Cost reduction","value":"40%"},{"metric":"Faster lead time","value":"30 days"},{"metric":"Quality improvement","value":"25%"}],"testimonial":{"quote":"By sourcing directly through NexoMask, we eliminated the middleman markup. 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No broker markups, no minimum order barriers, no compromise on quality."},{"title":"Our Vision","desc":"A world where every sheet mask is 100% biodegradable, and brands can source quality substrates without middlemen. We envision a supply chain that's transparent, efficient, and environmentally responsible."},{"title":"Our Values","desc":"Sustainability, transparency, quality, and direct-from-factory pricing for every customer regardless of order size. We believe business growth and environmental stewardship go hand in hand."},{"title":"US-Based Operations","desc":"Headquartered in Wyoming, USA, NexoMask is a US-registered biotech company with a flexible global supply chain spanning China, Korea, and Japan. 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This cannot be undone.","noData":"No data yet","totalLabel":"Total","activeLabel":"Active","draftLabel":"Draft","completedLabel":"Completed","designStatusPending":"Pending","designStatusInProgress":"In Progress","designStatusReview":"Review","designStatusRevision":"Revision","designStatusCompleted":"Completed","designStatusCancelled":"Cancelled","sectionHeroBanner":"Hero Banner","sectionCategoryGrid":"Category Grid","sectionTrustBar":"Trust Bar","sectionFeatures":"Features Section","sectionCategoryShowcase":"Category Showcase","sectionInnovationSpotlight":"Innovation Spotlight","sectionFaq":"FAQ Section","sectionValueProps":"Value Propositions","sectionCta":"CTA Section","fieldBadgeText":"Badge Text","fieldMainTitle":"Main Title","fieldSubtitle":"Subtitle","fieldPrimaryCta":"Primary CTA","fieldSecondaryCta":"Secondary CTA","fieldSectionTitle":"Section Title","fieldCtaTitle":"CTA Title","fieldCtaSubtitle":"CTA Subtitle","fieldButtonText":"Button Text","fieldBrandNames":"Brand Names (comma separated)","fieldFeaturedProducts":"Featured Products (4)","enabledLabel":"Enabled","disabledLabel":"Disabled","selectUpTo4":"Select up to 4 products for this section","selectedCount":"{count}/4 selected","statsTotal":"Total","statsActive":"Active","statsDraft":"Draft","statsCompleted":"Completed","projectNameCol":"Project","customerCol":"Customer","createdCol":"Created","samplesCol":"Samples","filesCol":"Files","actionsCol":"Actions","changeStatus":"Change Status","projectDetails":"Project Details","sampleOrders":"Sample Orders","noSamples":"No samples","noFiles":"No files","targetDate":"Target Date","customerLabel":"Customer","nameLabel":"Name","brandLabel":"Brand","settingsGeneral":"General","settingsMaterials":"Custom Configurator","settingsPayment":"Payment","settingsShipping":"Shipping","settingsEmail":"Email","settingsSecurity":"Security","resendConfig":"Resend Email Configuration","resendApiKey":"Resend API Key","resendApiKeyHint":"Get your API key from resend.com/api-keys","sendTestEmail":"Send Test Email","testEmailSent":"Test email sent successfully!","testEmailFailed":"Failed to send","emailSubject":"Subject","emailBody":"This is a test email from NexoMask outbound email system.","copyButton":"Copy","dashStatusProcessing":"Processing","dashStatusShipped":"Shipped","dashStatusDelivered":"Delivered","dashStatusCreated":"Created","signatureLabel":"Signature","labelTencel":"TENCEL","defaultSequenceName":"Sheet Mask Intro - US Buyers","defaultFromName":"NexoMask Sourcing","landingTitle1":"Bulk Sheet Mask Substrates USA","landingTitle2":"Wholesale Bio-Cellulose Manufacturer","landingTitle3":"Custom Die-Cut Mask Factory","landingTitle4":"Eco-Friendly Mask Materials B2B","templateQuality":"Quality Focus","templateService":"Service Focus","templateValue":"Value Focus","sampleReview1":"Game changer for our brand","sampleReview2":"Perfect for sensitive skin","sampleReview3":"Great value for money","adminMetaDesc":"NexoMask admin dashboard - manage products, orders, contracts and more","seoExampleTitle":"Why Bio-Cellulose Substrates Are Trending in K-Beauty","seoBrandName":"NexoMask","seoBreadcrumbHome":"Home","seoBreadcrumbAdmin":"Admin","seoBreadcrumbSeo":"SEO","schemaOrganization":"Organization","schemaProduct":"Product","schemaAggregateRating":"AggregateRating","schemaAggregateOffer":"AggregateOffer","schemaBreadcrumbList":"BreadcrumbList","schemaFaqPage":"FAQPage","schemaBlogPosting":"BlogPosting","contractLabel":"Contract","statusDraft":"Draft","statusCompleted":"Completed","statusArchived":"Archived","autoTranslate":"Auto Translate","translateTo":"Translate to","detectedLanguage":"Detected","translateMessage":"Translate","showOriginal":"Show Original","showTranslated":"Show Translated","translationEnabled":"Translation ON","translationDisabled":"Translation OFF","adminLanguage":"Admin Language","customerLanguage":"Customer Language","autoDetect":"Auto Detect","customerManagement":"Customer Management","customerName":"Name","customerEmail":"Email","customerCountry":"Country","customerTier":"Tier","customerOrders":"{count} orders · {total}","customerSpent":"Total Spent","customerStatus":"Status","customerActions":"Actions","viewCustomer":"View Details","emailCustomer":"Send Email","editCustomer":"Edit","deleteCustomer":"Delete","addCustomerTitle":"Add Customer","customerNameLabel":"Customer Name","customerEmailLabel":"Email Address","customerCountryLabel":"Country","customerTierLabel":"Tier","customerNotes":"Notes","saveCustomer":"Save Customer","deleteCustomerConfirm":"Delete this customer?","noCustomers":"No customers found","customerDetails":"Customer Details","contactHistory":"Contact History","lastContact":"Last Contact","groupOverview":"Overview","groupCommerce":"Commerce","groupContent":"Products & Content","groupMarketing":"Marketing & Sales","groupOperations":"Operations","groupSettings":"Settings","dashboardRevenue":"Revenue","dashboardOrders":"Orders","dashboardProducts":"Products","dashboardCustomers":"Customers","viewDetails":"View Details","downloadPdf":"Download PDF","createNew":"Create New","loadError":"Failed to load data","saveError":"Failed to save","exportCsv":"Export CSV","viewOrder":"View Order","viewInvoice":"View Invoice","downloadInvoice":"Download Invoice","viewContract":"View Contract","downloadContract":"Download Contract","items":"Items","adminUsers":"Admin Users","adminUsersDesc":"Manage admin accounts and permissions","roleSuperAdmin":"Super Admin","roleAdmin":"Admin","roleEditor":"Editor","roleViewer":"Viewer","permissions":"Permissions","addAdmin":"Add Admin","changeRole":"Change Role","removeAdmin":"Remove Admin","permissionDashboard":"Dashboard","permissionProducts":"Products","permissionOrders":"Orders","permissionCustomers":"Customers","permissionContent":"Content","permissionMarketing":"Marketing","permissionSettings":"Settings","permissionUsers":"User Management","permView":"View","permEdit":"Edit","permCreate":"Create","permDelete":"Delete","roleDescription_super_admin":"Full access to all features","roleDescription_admin":"All features except user management","roleDescription_editor":"Content and order management only","roleDescription_viewer":"Read-only access to all pages","countryStatsTitle":"Sales Region Distribution","countryStatsBack":"Products","countryStatsCountries":"Countries","countryStatsOrders":"Total Orders","countryStatsUnits":"Units Shipped","countryStatsRevenue":"Revenue","countryStatsAutoGen":"Auto Generate","countryStatsAdd":"Add Country Manually","countryStatsCountryName":"Country Name","countryStatsPct":"Percentage %","countryStatsColCountry":"Country","countryStatsColRegion":"Region","countryStatsColOrders":"Orders","countryStatsColQty":"Quantity","countryStatsColRev":"Revenue","countryStatsColShare":"Share %","countryStatsColType":"Type","countryStatsColActions":"Actions","countryStatsNoData":"No distribution data yet. Click \"Auto Generate\" to create sample data.","countryStatsNoProduct":"No product selected.","countryStatsTypeReal":"Real","countryStatsTypeMock":"Mock","handoffRequested":"Handoff","handoffNotice":"This customer requested a human agent.","takeover":"Take over","release":"Release to AI","agentLabel":"Human agent","agentAssigned":"Agent","settingsAutoStats":"Sales Distribution","autoStatsTitle":"Auto Country-Stats Generation","autoStatsDesc":"Regenerates the country/region sales distribution on every product page daily with fresh random data. Enable per product tier (set tiers in Products).","autoStatsMaster":"Master switch","autoStatsTierHot":"Hot products","autoStatsTierNormal":"Normal products","autoStatsTierHighend":"High-end products","autoStatsLastRun":"Last run","salesTier":"Sales tier","tierHot":"🔥 Hot seller","tierNormal":"Standard","tierHighend":"💎 High-end","groupGrowth":"Growth & Intelligence","visitors":"Visitor Intelligence","keywords":"Keyword Rank Tracking","competitors":"Competitor Analysis","landing":"Ad Landing Pages","visitorsTitle":"Visitor Intelligence","visitorsDesc":"Anonymous visitor behaviour: geography, frequency and product focus — with AI-drafted outreach.","visitorsTotal":"Total visitors","visitorsActive24h":"Active (24h)","visitorsActive7d":"Active (7d)","visitorsHighIntent":"High intent","agentSuggestionsTitle":"Agent suggestions — high-intent visitors","agentSuggestionsDesc":"Visitors with 3+ visits in 7 days. Consider proactive outreach.","visitsCount":"{count} visits","draftOutreach":"Draft outreach email","outreachComposer":"Outreach email","aiDrafting":"AI is drafting the email…","recipientEmail":"Recipient email","sendEmail":"Send","visitorEmailSent":"Email sent ✓","resendRequired":"Resend API key required to send","visitorsByCountry":"By country / region","thCountry":"Market","thSession":"Session","thVisits":"Visits","thPageviews":"Pageviews","thLastSeen":"Last seen","noVisitorData":"No visitor data yet — it accumulates as people browse the site.","keywordsTitle":"Keyword Rank Tracking","keywordsDesc":"Daily Google position monitoring for your target keywords, with movement alerts.","checkAllNow":"Check all now","rankChangesTitle":"Rank changes detected","rankLost":"dropped out of top 20","keywordPlaceholder":"e.g. tencel sheet mask supplier","trackKeyword":"Track","keywordsCseHint":"Requires Google CSE keys (google.cseKey / google.cseCx) in Settings.","thKeyword":"Keyword","thPosition":"Position","thPrev":"Prev","thBest":"Best","thHistory":"Trend","checkNow":"Check now","delete":"Delete","noKeywords":"No keywords tracked yet.","competitorsTitle":"Competitor Analysis","competitorsDesc":"Crawl competitor websites and generate structured analysis reports.","competitorDomainPlaceholder":"competitor-domain.com","targetMarketOptional":"Target market (optional)","analyzeCompetitor":"Analyze","autoRefreshLabel":"Weekly auto re-crawl","autoRefreshNote":"Toggle per report after creation","competitorsHint":"Crawls homepage + up to 5 key pages, then generates a structured report via AI. Respect robots.txt and local law when crawling.","weeklyRefreshBadge":"Weekly","pagesCrawled":"pages","viewReport":"View report","downloadReport":"Download .md","reCrawl":"Re-crawl","disableAutoRefresh":"Disable weekly refresh","enableAutoRefresh":"Enable weekly auto re-crawl","reportFor":"Report — {domain}","reportEmpty":"(empty report)","close":"Close","noCompetitors":"No competitors added yet.","landingTitle":"Ad Landing Pages","landingDesc":"Campaign landing pages with Meta/GA4/TikTok pixels and view/CTA tracking.","createLanding":"Create landing page","editLanding":"Edit landing page","lpSlug":"URL slug","lpProductId":"Product ID (links CTA to sample kit)","lpHeadline":"Headline","lpHeadlinePlaceholder":"Factory-Direct Tencel Sheet Masks","lpSubheadline":"Subheadline","lpBullets":"Selling points (one per line)","lpCta":"CTA button text","lpHeroImage":"Hero image URL","saveChangesBtn":"Save Changes","copyUrl":"Copy URL","openPage":"Open page","lpViews":"Views","lpClicks":"CTA clicks","unpublish":"Unpublish","publish":"Publish","noLandings":"No landing pages yet.","tier_hot":"🔥 Hot","tier_warm":"☀️ Warm","tier_curious":"👀 Curious","action_personal_outreach":"Personal outreach","action_sample_kit_offer":"Offer swatch kit","action_quote_follow_up":"Follow up quote","action_nurture":"Keep nurturing","focusedProducts":"Focused products","draftOutreachNow":"Draft email now","seoTabOverview":"Overview","seoTabRanks":"Keyword Ranks","seoTabGap":"Content Gaps","seoTabWhitepaper":"AI Whitepaper","seoTabMeta":"Product Meta","statProducts":"Products","statBlogs":"Blog posts","statFaqs":"FAQs","statCases":"Case studies","healthCheckTitle":"Site health check","runHealthCheck":"Run health check","healthCheckHint":"Click to crawl your own key pages and validate canonical / hreflang / sitemap / robots output.","healthAllOk":"✓ All pages pass — SEO output is healthy.","healthHasIssues":"Some checks failed — review the details below.","googleIndexStatus":"Google index status (site: query)","indexedPagesNow":"Indexed pages (top 100 sample)","seedRanksTitle":"Seed keyword rankings","seedRanksDesc":"Real Google positions for the B2B seed keyword list (via Serper).","checkSeedRanks":"Check rankings","seedRanksHint":"Click to query live positions.","notInTop20":"> 20","longTermTrackingHint":"For daily monitoring add keywords on the Keyword Rank Tracking page.","gapTitle":"AI content-gap analysis","gapDesc":"AI compares target keywords against existing blog/guide content and outputs three parts — covered topics, gap list (with suggested article titles and priorities), and quick wins for existing pages; top gap can be drafted into an article in one click.","gapMarketPlaceholder":"Select target market","gapKeywordsPlaceholder":"Custom keywords (one per line, optional — uses seed list if empty)","analyzeGaps":"Analyze gaps","downloadMd":"Download .md","wpTitle":"AI whitepaper generator","wpDesc":"Generate an SEO-oriented B2B whitepaper draft with real product data baked in.","wpTopicPlaceholder":"Topic focus (optional)","generateWp":"Generate","metaEditorDesc":"Products appear here automatically after creation in Products (default badge). Override each product's Google search title and description here — the title is the blue link text (≤60 chars), the description the grey summary (≤160 chars). Good Meta lifts both ranking and click-through rate; saves take effect immediately and auto-translate into all locales.","metaOverridden":"Overridden","metaDefault":"Default","editMeta":"Edit meta","metaTitleLabel":"SEO title override","metaDescLabel":"Meta description override","settingsAlerts":"Alerts","alertsTitle":"Proactive Alerts","alertsDesc":"Get notified when hot visitors appear or keyword rankings drop — via popup, email and Telegram.","alertsMaster":"Master switch","alertsEmailLabel":"Alert email recipient","alertsTelegram":"Telegram","alertsTgToken":"Bot token","alertsTgTokenSaved":"(saved — enter new to replace)","alertsTgChatId":"Chat ID","alertsTgHowto":"Setup: create a bot with @BotFather → get the token; add the bot to a group or DM it, then get your chat id from @userinfobot.","alertsTestResult":"Test result","alertsTestBtn":"Send test","dashboardVisitorsTitle":"Visitor Intelligence","viewAll":"View all","logistics":"Logistics","logisticsTitle":"Logistics Management","logisticsDesc":"Per-order shipment tracking, correlated with the country sales distribution.","logiByCountry":"Shipments by destination country","logiSyncLabel":"Sync real country distribution into product stats:","logiSyncProductPlaceholder":"Product ID (e.g. p14)","logiSyncBtn":"Sync","logiSyncDone":"Synced {count} countries ✓ (marked as real data)","logiCreateTitle":"Add shipment","logiSelectOrder":"Select order…","logiCarrier":"Carrier (DHL / FedEx / UPS…)","logiTracking":"Tracking number","logiCountry":"Destination country","logiAdd":"Add shipment","logiOrder":"Order","logiStatusTh":"Status","logiCarrierTh":"Carrier / Tracking","logiCountryTh":"Destination","logiUpdated":"Updated","noShipments":"No shipments yet — add one from an order above.","trendTitle":"Visitors — last 14 days","trendToday":"Today","topProductsTitle":"Most viewed products","filterCountryPlaceholder":"Filter by country…","filterMinVisitsAll":"All visit counts","applyFilters":"Apply","clearFilters":"Clear","totalSessionsLabel":"sessions","journeyTitle":"Visitor journey","journeyView":"Journey","journeyTimeline":"Page-view timeline","deleteVisitor":"Delete","linkedProject":"Has linked project","viewCustomerOrders":"View customer orders","settingsSecurityCenter":"Security Center","settingsIntegrations":"Integrations","securityCenterTitle":"Security Center","securityRealNote":"Applied to newly issued sessions immediately.","securityLockNote":"Failed attempts per email+IP lock the account for 15 minutes.","passwordComplexityLabel":"Require strong passwords","passwordComplexityHint":"Uppercase + lowercase + digit required at signup.","dataRetentionTitle":"Data retention","dataRetentionUnit":"days","dataRetentionDesc":"Login history, audit logs and visitor analytics older than this are purged daily (min 7).","loginHistoryTitle":"Login history (recent 30)","loginEmail":"Email","loginIp":"IP","loginResult":"Result","loginTime":"Time","auditLogTitle":"Operation audit log (recent 50)","auditActor":"Admin","auditAction":"Action","auditTarget":"Target","integrationsTitle":"API Keys & Integrations","integrationsDesc":"Central place for third-party keys. Sensitive values are masked — leave blank to keep the saved one.","integSerper":"Serper.dev API Key","integResend":"Resend API Key","integApollo":"Apollo API Key","integHunter":"Hunter.io API Key","integZoomInfo":"ZoomInfo API Key","integNeverBounce":"NeverBounce API Key","integMetaPixel":"Meta Pixel ID","integTiktokPixel":"TikTok Pixel ID","guide":{"dashboard":{"steps":["Review the KPI cards at the top — click any card to switch the trend chart metric (sales / chat / visitors).","Trend charts cover 7 or 30 days and auto-carousel every 5 seconds; hover to pause, drag to inspect exact values.","Check the Visitor Intelligence panel for live traffic and hot prospects."],"tips":["The chart carousel stops automatically once you click a KPI card — manual selection takes over."]},"orders":{"steps":["Search by order number or customer using the top search box.","Creating an order now auto-generates BOTH a Proforma Invoice (draft) AND a Sales Contract (pending signature) — no manual work needed.","Marking an order as paid automatically converts its PI into a Commercial Invoice (CI)."],"tips":["The full chain is automatic: order → PI + contract → email sent to buyer → CI on payment. You only step in to edit details."]},"logistics":{"steps":["Pick a pending order from the dropdown, add carrier + tracking number + destination country.","Edit a shipment row to move it through: packed → shipped → in transit → customs → delivered.","Customs data comes from the configured provider (demo fallback if none) — see Settings → Integrations."],"tips":["Buyers see shipment status live in their account portal once tracking is added."]},"products":{"steps":["Add or edit products with the form: material, GSM, MOQ, price, images.","Set the Sales Tier (hot / normal / high-end) — it drives auto-generated country stats.","Use Product Meta (SEO section) to override search titles/descriptions per product."],"tips":["Images upload to object storage; first image becomes the listing cover.","Deleting a product also clears its reviews and order items."]},"customers":{"steps":["Browse registered customers; search by name or email.","Open a profile for contact details and company info."],"tips":["Customer records link to orders via email address."]},"projects":{"steps":["Review inbound sourcing projects from customers (brand, files, samples).","Change status as you engage: draft → active → completed → archived.","Rows show that customer's lifetime orders — click through to Orders."],"tips":["Projects are the pre-sales pipeline; convert them by creating orders for the same customer."]},"invoices":{"steps":["Invoices are auto-generated: PI on order creation, CI when the order is marked paid — manual creation is disabled by design.","Click the pencil icon to edit buyer info, line items, charges, currency and payment terms; totals recalculate live.","Download generates a real PDF file (pdfkit), ready to send to buyers."],"tips":["Editing line items recalculates subtotal/shipping/tax/total instantly before you save."]},"contracts":{"steps":["Contracts are auto-generated from orders with AI-drafted supplementary clauses tailored to each order (timeout falls back to template only).","Pending contracts trigger reminders everywhere: buyer gets an email, their account page shows a sign banner, and this page shows a pending bar plus sidebar badge.","Edit opens a split view: paper preview on the left, rich-text editor (bold/headings/lists) on the right — no HTML knowledge needed."],"tips":["Signatures are captured with name, title, IP and timestamp. Buyers can only sign contracts addressed to their own email."]},"coupons":{"steps":["Create discount codes: percentage or fixed amount, optional expiry date and usage limit.","Buyers apply codes at checkout; validation happens server-side against expiry and limits.","Use the toggle column to pause/resume a code without deleting it."],"tips":["Test a new code yourself by applying it in a checkout draft before announcing it to customers."]},"diecut":{"steps":["Review incoming die-cut job requests and uploaded dielines.","Update job status as tooling and production progress."],"tips":["Customers see status changes in their project workspace."]},"heroSlides":{"steps":["Add homepage hero slides: image, heading, CTA link.","Reorder slides to control rotation priority.","Hide slides seasonally without deleting them."],"tips":["Recommended image size is 1920×1080 for crisp desktop rendering."]},"homepage":{"steps":["Toggle which homepage sections appear (reviews, country stats, etc.).","Save changes and refresh the storefront to verify."],"tips":["Section visibility applies to all languages instantly."]},"reviews":{"steps":["Approve or reject submitted reviews from the moderation queue.","Stats show pending/approved/auto-generated counts."],"tips":["Reviews only appear publicly when approved AND the global toggle (Settings → General) is on."]},"reviewsAuto":{"steps":["Generate batches of realistic reviews for products with rating distribution control.","Publish generated reviews after review."],"tips":["Generated reviews are flagged internally so translations skip them."]},"avatars":{"steps":["Manage reviewer avatar pool used across reviews and testimonials."],"tips":["Avatars map to seeded names; add new ones for variety."]},"aiChat":{"steps":["Monitor all customer conversations; orange rows requested human handoff.","Take over a conversation to reply as a human agent (AI pauses).","Release back to AI when done. Attachments can be sent inline."],"tips":["Auto-translate keeps replies in the customer's language automatically."]},"marketing":{"steps":["Generate AI social captions and ad plans from your ICP.","Schedule posts on the calendar; review generation logs."],"tips":["Uses the AI provider configured in Settings → AI API."]},"outbound":{"steps":["Configure sender settings, then generate personalized outreach emails with AI.","Send individually or batch to customer segments.","Check delivery logs for bounce/failure reasons."],"tips":["Sending requires the Resend key configured in Integrations."]},"customs":{"steps":["Track customs documentation status for international shipments."],"tips":["Pairs with Logistics for end-to-end delivery tracking."]},"contacts":{"steps":["Enrich decision-maker contacts for target companies via Apollo integration.","Saved contacts become outbound campaign audiences."],"tips":["Requires an Apollo API key saved under Settings → Contacts."]},"seo":{"steps":["Run the health check weekly — it validates canonical/hreflang/sitemap/robots on live pages.","Check seed-keyword rankings and Google index count trend.","Use gap analysis before planning new articles; generate whitepapers with AI.","Fine-tune product search snippets in the Product Meta editor."],"tips":["Index count stays 0 until Google indexes the site — verify Search Console submission first."]},"ads":{"steps":["Build audience lists and AI-drafted ad plans/copy for campaigns."],"tips":["For trackable landing pages use the Ad Landing Pages module instead."]},"payments":{"steps":["Configure gateway keys (Stripe etc.) and payment display options."],"tips":["Without Stripe keys configured, checkout runs in degraded mode."]},"users":{"steps":["Invite admins and assign roles: super_admin, admin, editor, viewer.","Delete accounts that no longer need access."],"tips":["All admin logins are recorded in Security Center → login history."]},"settings":{"steps":["Security Center: session timeout, lockout policy, password rules, retention — all enforced immediately.","Integrations hub holds every third-party key (Serper, Resend, pixels).","Alerts tab controls popup/email/Telegram notifications.","AI API tab configures the model used by chat, translation and content tools."],"tips":["Sensitive values are masked — leaving them blank keeps the stored key."]},"visitors":{"steps":["Watch the 14-day trend and tiered agent suggestions daily.","Open a session's journey drawer to see exactly what a visitor viewed.","Draft an outreach email for hot visitors and send after adding the recipient."],"tips":["Tracking only counts visitors who accepted cookies (GDPR).","Delete individual visitors anytime — right to erasure."]},"keywords":{"steps":["Add target keywords with a market code, then Check all now.","Watch rank movements ≥3 positions surface as alerts.","Long-term history builds automatically with daily checks."],"tips":["Requires the Serper key saved in Settings → Integrations."]},"competitors":{"steps":["Enter a competitor domain and start analysis — crawl takes ~1 minute.","Read/download the structured report; enable weekly re-crawl for monitoring."],"tips":["Reports need the AI key configured in Settings → AI API."]},"landing":{"steps":["Create a landing page: slug, headline, selling points, CTA text.","Paste Meta/GA4/TikTok IDs or leave blank to inherit global defaults.","Publish, copy the URL, and use it as your ad destination."],"tips":["Views and CTA clicks are counted per page — check CTR here."]},"designTickets":{"steps":["Triage design tickets submitted from product pages.","Attach revised artwork via the attachment uploader when replying.","Resolve tickets once assets are delivered."],"tips":["Attachments are served via expiring signed URLs — safe for private buckets."]},"seo_overview":{"steps":["The four cards show indexed page counts per content type (products / blog / FAQ / case studies).","Click Health Check to verify crawlability and key page status.","Use index snapshots to spot when index counts change over time."],"tips":["Run a health check weekly; when indexed counts drop, add content via Gap analysis."]},"seo_gap":{"steps":["Pick the target market (dropdown) and optionally paste extra keywords (one per line); leave blank for the default seed keywords.","Run the analysis: AI returns covered topics, a gap list (with suggested article titles and priorities), and quick wins for existing pages.","Click AI Draft Top Article to turn the highest-priority gap into a ~900-word blog draft, download, refine and publish to blog / guides.","After publishing, verify ranking changes in Keyword Rank Monitor.","Click Generate multi-platform versions for native LinkedIn / Facebook / X copies, then copy and post directly."],"tips":["Start with the gaps of highest commercial value — topics that can bring inquiries first.","When a gap needs long-form content, draft it manually in the AI whitepaper section below (topic/material/market) — same engine as one-click drafting."]},"seo_meta":{"steps":["Products created in Products appear here automatically marked Default.","Hand-write titles (material + core keyword + brand, ≤60 chars) and descriptions (selling points + certifications + CTA, ≤160 chars) for hero products.","Saving writes into the product record and auto-translates into all locales; Google updates search results on the next crawl.","Check the product keywords' ranking changes in Keyword Rank Monitor."],"tips":["Overlong text gets truncated by Google — trim when the on-page counters exceed the limits."]},"customers_leads":{"steps":["Click AI Discover Leads, fill the profile (country / type / industry / extra) — AI returns to-be-verified companies; tick and import.","Or use Quick Add for manual entry / Bulk import to paste a CSV (duplicates skipped).","Open a lead: AI drafts a preliminary due-diligence note → run Deep Due Diligence for a live web check → edit and confirm manually.","Move status along pending → due-diligence → qualified → contacted → sampled → quoted; on closing click Convert to Customer to auto-file."],"tips":["Emails are never fabricated — enrich them via contact lookup or due diligence before outreach."]},"customers_inquiries":{"steps":["Website inquiries land here automatically with material / quantity / destination / incoterm structured.","Open one to confirm requirements → set Parsed; set Quoted after quoting; log touchpoints in follow-up notes.","AI Draft Reply carries the buyer context into email marketing; set Won on closing — the customer profile keeps the full history."],"tips":["Inquiries from unregistered buyers can be filed as customers in one click."]}},"guideToggle":"Usage guide","guideStepsTitle":"How to use this page","guideTipsTitle":"Tips","guideLearnMore":"","groupSettingsGeneral":"General","groupSettingsSecurity":"Security","groupSettingsIntegrations":"Integrations","groupSettingsAutomation":"Automation","groupSettingsBusiness":"Business Rules","securityTabPolicy":"Login & Policy","securityTabAudit":"History & Audit","auditTabDesc":"Recent admin logins and operation audit trail.","emailTabSender":"Sender Address","fromEmailDesc":"Used as the From address for system and marketing emails.","resendKeyManagedHint":"Resend API key is managed centrally in Settings → Integrations.","integShowValue":"Show value","integHideValue":"Hide value","kbTitle":"Knowledge Base","kbUploadTitle":"Upload documents","kbUploadBtn":"Upload documents","kbAcceptedTypes":"PDF · Word · Markdown · Excel/CSV · TXT (≤15 MB each)","kbUploadHint":"Documents are split into searchable chunks. The AI cites them first when answering customer questions.","kbName":"Document","kbType":"Type","kbSize":"Size","kbChunks":"Chunks","kbStatusTh":"Status","kbReady":"Ready","kbFailed":"Failed","kbProcessing":"Processing…","kbEmpty":"No documents yet — upload product specs, policies or FAQs.","kbSearchTitle":"Test knowledge retrieval","kbSearchDesc":"Type a customer question to preview which chunks the AI would receive.","kbSearchPlaceholder":"e.g. What GSM do you recommend for eye patches?","kbSearchBtn":"Search","kbNoMatch":"No matching knowledge found for this question.","groupSales":"Sales & Fulfillment","groupPipeline":"Pre-sales Pipeline","groupProductsG":"Products","groupService":"Customers & Service","customsDemoTitle":"Demo data only","customsDemoDesc":"The records below are sample entries, not live customs data. Real B/L intelligence requires a paid data provider (e.g. ImportGenius, Panjiva) — contact support to connect one.","customsProviderTitle":"Customs data provider","customsProviderDesc":"Configure a live B/L data source. Without it the page serves sample records.","customsProviderDemo":"Demo data","customsProviderCustom":"Custom API","customsEndpointPlaceholder":"https://your-provider.com/api/bol","customsContractHint":"Expected contract:","exportPdf":"Export PDF","customsContractPlainTitle":"How it works (plain language)","customsContractPlain":"Paste your data provider's API address below. When you search, we automatically visit: 接口地址?q=搜索词&type=搜索类型. Your provider just needs to return a JSON list where each record includes: consignee (收货方), shipper (发货方), description (货物描述), weight (重量), port (港口), date (日期), hsCode (HS编码). Once the format matches, search and CSV export work instantly on this page.","automationTabAi":"AI Engine","noOrders":"No recent orders","generationTimeHint":"⏱ Report generation takes about 3–8 minutes (crawl + AI analysis). Submit and check back — status updates automatically.","chartsTitle":"Trends","daysUnit":"d","vsYesterday":"vs yesterday","addNewAdmin":"Add New Admin","createAdmin":"Create Admin","manageAdminAccounts":"Manage admin accounts","name":"Name","namePlaceholder":"Full name","email":"Email","emailPlaceholder":"admin@nexomask.com","password":"Password","passwordPlaceholder":"Min. 8 characters","role":"Role","dismiss":"Dismiss","created":"Created","actions":"Actions","noAdminUsers":"No admin users found.","failedToLoadUsers":"Failed to load users","failedToCreateUser":"Failed to create admin user","failedToDeleteUser":"Failed to delete user","failedToUpdateRole":"Failed to update role","deleteDemotesToBuyer":"Deleting is permanent. The account cannot be recovered.","roles":{"super_admin":"Super Admin","admin":"Admin","editor":"Editor","viewer":"Viewer","buyer":"Buyer","seller":"Seller"},"alertHotVisitor":"🔥 High-intent visitor","alertHotVisitorDetail":"{count} visits / page views in 7 days. Recommended action: {action}","alertRankDrop":"Keyword ranking dropped","typeBadgePi":"PI · Proforma","typeBadgeCi":"CI · Commercial","visitorReasonBase":"{visits} visits / {views} page views in 7 days","signalSampleKit":"viewed sample kit","signalContact":"visited contact page","signalDiecut":"explored custom/die-cut service","signalProjects":"opened sourcing projects","crossModuleTitle":"Related Records","relOrders":"Orders","relInvoices":"Invoices","nextStepsTitle":"Suggested Next Steps","editInvoiceBtn":"Edit Invoice","editInvoiceSection":"Edit invoice details","title":"Invoices","subtitle":"Manage invoices generated from orders","totalInvoiced":"Total Invoiced","paidSummary":"Paid","pendingSent":"Pending / Sent","allTypes":"All Types","invoiceNumber":"Invoice No.","issueDate":"Issue Date","noInvoices":"No invoices yet","download":"Download PDF","itemsLabel":"Items","formQty":"Qty","formUnitPrice":"Unit Price","formAmount":"Amount","closeModal":"Close","editBuyerName":"Buyer Name","editFieldsTitle":"Edit Fields","invEditTitle":"Edit Invoice","invStatus":"Status","invDueDate":"Due Date","invCurrency":"Currency","invIncoterm":"Incoterm","invBuyer":"Buyer","invCompany":"Company / Name","invEmail":"Email","invAddr":"Address","invPhone":"Phone","invTaxId":"Tax ID / VAT","invItems":"Items","invAddItem":"+ Add Item","invDesc":"Description","invQty":"Qty","invUnitPrice":"Unit Price","invAmount":"Amount","invShipping":"Shipping","invTax":"Tax","invPayTerms":"Payment Terms","invTotal":"Total","invNotes":"Notes","invSave":"Save","invCancel":"Cancel","relContracts":"Related Contracts","openInContracts":"Open in Contracts","customerOrdersLink":"View all","designTicketsLabel":"Design tickets","chatSessionsLabel":"Chat sessions","aiSuggestionsLabel":"AI Suggestions","aiSuggestionsReady":"Generated","aiSuggestionsPending":"AI enhancing… updates automatically","backToProject":"Back to Project","docDescription":"Description","docQty":"Qty","docUnitPrice":"Unit Price","docAmount":"Amount","docSubtotal":"Subtotal","docShipping":"Shipping","docTax":"Tax","docTotal":"Total","docFrom":"From (Seller)","docTo":"To (Buyer)","docPaymentTerms":"Payment Terms","docIncoterm":"Incoterm","docNotes":"Notes","docDate":"Date","docDueDate":"Due Date","docType":"Type","docStatus":"Status","docNotFound":"Not found","stCreated":"Created","stPaid":"Paid","stPendingPayment":"Pending Payment","stProcessing":"Processing","stShipped":"Shipped","stDelivered":"Delivered","stCancelled":"Cancelled","stDraft":"Draft","stSent":"Sent","stOverdue":"Overdue","stPending":"Pending","stSigned":"Signed","stExpired":"Expired","stActive":"Active","stCompleted":"Completed","stArchived":"Archived","stVoid":"Void","stReview":"In Review","stRevision":"Revision","stInProgress":"In Progress","aiSuggestionsRules":"Showing rule-based suggestions","docProforma":"Proforma Invoice","docCommercial":"Commercial Invoice","btnEdit":"Edit","btnDelete":"Delete","btnClose":"Close","stArchivedP":"Archived","designAllStatuses":"All Statuses","designNoTickets":"No design tickets found.","designSelectTicket":"Select a design ticket to view details","designBrief":"Design Brief","designUpdateStatus":"Update Status","designAddNote":"Add Note","designInternalNotes":"Internal notes...","designDeliverables":"Deliverables","designUploadFile":"Upload","designNoDeliverables":"No deliverables uploaded yet.","designThread":"Discussion","designNoMessages":"No messages yet.","designMessagePlaceholder":"Write a message to the customer...","designCreateTicket":"New Design Ticket","designProject":"Project","designTypeLabel":"Type","dtCreated":"Created","dtInProgress":"In Progress","dtReview":"Awaiting Review","dtRevision":"Revision","dtCompleted":"Completed","dtCancelled":"Cancelled","dtPending":"Pending","viewScannedDoc":"View scanned signed document","noStampYet":"No company stamp uploaded","stampHint":"PNG with transparent background — overlaid on the contract signature area","uploadStamp":"Upload Stamp","integTrackingKey":"17TRACK API Key (auto tracking)","logiSyncAll":"Sync Tracking","logiSyncOne":"Pull carrier events (17TRACK)","logiSyncedN":"Synced {n} shipments","integAirTrackingKey":"17TRACK Air Cargo API Key","trackTestBtn":"Test Key","trackTestNoKey":"Enter an API key first (and save)","trackTestOk":"Key valid. Quota: {quota}","trackTestFail":"Key validation failed","trackGuideTitle":"17TRACK Setup Guide (auto logistics tracking)","trackGuideReg":"Sea/ocean container tracking providers are sales-gated: contact SeaRates (support@searates.com — open registration is currently disabled) or book a demo at vizionapi.com.","trackGuideQuota":"new accounts get a one-time 200 tracking-number quota.","trackGuideKey":"Copy the key from the console Settings page and paste it into the fields above (parcel key required; air-cargo key optional), then save.","trackGuideWebhook":"In the same console settings, set the Webhook URL for BOTH products (parcel and air cargo) to:","trackGuideBoth":"both products must use this same URL.","trackGuideSave":"Done — tracking numbers are auto-registered and events push in real time.","trackGuideSea":"Note: parcel & air tracking (17TRACK) stays self-serve. Until a sea provider is connected, sea shipments use manual status updates — the workflow already works.","integSeaProvider":"Sea tracking provider","integSeaKey":"Sea tracking API Key","seaTestBtn":"Test Sea Key","seaTestManual":"Select a provider and enter a key first","seaTestOk":"Provider reachable. Events found in last sync: {n}","settingsBusinessTerms":"Business Terms","skillsTitle":"AI Skills — project suggestion prompt templates","skillsDesc":"Decoupled prompts: switching or editing takes effect immediately, no redeploy. One active Skill per scenario.","skillsNew":"New Skill","skillsDeleteConfirm":"Delete this Skill?","skillsActiveBadge":"Active","skillsActivateBtn":"Activate","skillsNameLabel":"Skill name","skillsOutputHintLabel":"Output requirements (optional)","skillsPromptLabel":"System Prompt — supports {{lang}} placeholder","skillsSetActiveLabel":"Set active (deactivates other Skills in this scenario)","settingKeyLabel":"Setting key","settingKeyHint":"these monospace identifiers below each field are storage keys — they are technical values and stay untranslated","skillsLangHint":"Prompts are stored in English (for the LLM) — the customer-facing output language is controlled by the {{lang}} placeholder","menuDelete":"Delete","roleDescSuperAdmin":"Full access incl. user management","roleDescAdmin":"All except user management","roleDescEditor":"Content and orders","roleDescViewer":"Read only","usersPermTitle":"Section Permissions","usersPermDesc":"Tick the sections this admin can access. Leave empty to inherit role defaults.","usersPermSave":"Save Permissions","permDashboard":"Dashboard","permOrders":"Orders","permLogistics":"Logistics","permInvoices":"Invoices","permContracts":"Contracts","permProjects":"Projects","permDesign":"Design Tickets","permProducts":"Products","permCustomers":"Customers","permMarketing":"Marketing","permContent":"Content","permGrowth":"Growth & Intelligence","permSettings":"Settings","permUsers":"Admin Users","roleLabels":{"super_admin":"Super Admin","admin":"Admin","editor":"Editor","viewer":"Viewer"},"guideSerper":"Serper.dev — Google search results API for keyword rank tracking. Register, create an API key from the dashboard (free credits included).","guideCse":"Google Custom Search JSON API key — alternative to Serper for web search. Create in Google Cloud Console (Custom Search API).","guideCseCx":"The Search Engine ID (cx) of your Programmable Search Engine — shown on the control panel overview page.","guideResend":"Resend — transactional email delivery (order confirmations, notifications). Create an API key after registering.","guideApollo":"Apollo.io — contact reverse lookup (find decision makers by company domain and reveal emails). Create an API key in Apollo settings; requires mixed_people search + enrichment scopes.","guideHunter":"Hunter.io — fallback contact data source (automatic fallback when Apollo is unavailable). Free plan: 25 domain searches + 50 verifications per month.","guideApolloSteps":"Open apollo.io and sign up / log in with a work email (sales@nexomask.com recommended)\nGo to Settings → Integrations → API\nClick Create API Key, include People Search and Enrichment scopes\nCopy the generated key (shown only once), paste it into this field and save\nNote: the Free plan cannot call the search API — a paid plan (from $49/mo) is required; without it the system automatically falls back to Hunter.io\nTest in Contact Lookup with any company domain","guideHunterSteps":"Open hunter.io and sign up with a work email (sales@nexomask.com recommended)\nConfirm the verification email (forwarded via Cloudflare to your real inbox)\nThe free plan includes API access: 25 domain searches + 50 verifications per month, no card required\nOpen hunter.io/api-keys and copy your API Key\nPaste it into this field and save\nTest in Contact Lookup; Hunter is used automatically whenever Apollo is unavailable","integImageProvider":"Image Model Provider","integImageKey":"Image Model API Key","integImageModel":"Image Model Name","guideImageProvider":"Image channel for marketing visuals/posters. Set zhipu (CogView-3-Flash is completely free) or siliconflow (Kolors ~¥0.14/image). Leave empty for the free Pollinations fallback.","guideImageKey":"Provider API key: create at open.bigmodel.cn/usercenter/apikeys (CogView-3-Flash free, no top-up); SiliconFlow keys at cloud.siliconflow.cn (free credits for new users).","guideImageModel":"Model id: zhipu → cogview-3-flash (free) or cogview-4; siliconflow → Kwai-Kolors/Kolors or black-forest-labs/FLUX.1-schnell (~¥0.01/image). Empty = provider default.","guideZoomInfo":"ZoomInfo — alternative contact data source (reserved).","guideNeverBounce":"NeverBounce — email deliverability verification (optional). When configured, contacts results are verified automatically.","guideGa4":"Google Analytics 4 Measurement ID (format G-XXXXXXXXXX) — Admin → Data streams → Web.","guideMetaPixel":"Meta (Facebook) Pixel ID — Events Manager → Data sources → select your pixel.","guideTiktok":"TikTok Pixel ID — TikTok Ads Manager → Assets → Events → Web events.","guideTracking":"17TRACK API key — auto parcel/air tracking. Register at api.17track.net, copy the key from Settings (new accounts get a 200-number quota).","guideSeaProvider":"Sea freight provider: manual (default, update status by hand), vizion, or searates. Both sea providers require contacting their sales team.","guideSeaKey":"Sea provider API key — get it after contacting Vizion (book a demo at vizionapi.com) or SeaRates (support@searates.com).","skillsDescBalanced":"Standard assistant: 2-4 next-step actions based on project data (orders, invoices, contracts).","skillsDescCollections":"Collections-first: prioritizes cash collection — unpaid orders, draft/sent invoices, overdue balances. Every action cites amount and document number.","skillsDescRelationship":"Relationship-first: reorder opportunities, design collaboration, feedback collection and delivery follow-ups. Warm, long-term tone.","aiEditorTitle":"AI API Settings","aiEditorDesc":"Global default applies to all AI features; each feature can override model or API key (leave empty to inherit global).","aiGlobalTitle":"Global Default","aiConfigured":"Configured","aiNotConfigured":"Not configured","aiModelSearchable":"Model — searchable","aiKeySaved":"(saved — enter a new value to replace)","aiSaving":"Saving…","aiSavedCheck":"Saved ✓","aiSaveGlobal":"Save Global Default","aiAvailable":"Available","aiUnavailable":"Unavailable","aiResolvedModel":"Effective model","aiOverrideModel":"Override model (empty inherits global)","aiOverrideKey":"Override API Key (empty inherits global)","aiKeySet":"(separately configured)","aiSaveOverride":"Save Override","aiClearOverride":"Clear override (inherit global)","aiPurposeChat":"AI Chat","aiPurposeTranslate":"Translation","aiPurposeMarketing":"Marketing / SEO / Visitor emails","aiPurposeOutbound":"Outbound emails","aiPurposeCompetitor":"Competitor analysis","aiPurposeProjects":"Project AI suggestions","aiPurposeImage":"Image Generation (marketing visuals / posters)","aiOutputHintLabel2":"Output hint:","trendSales":"Sales Trend","trendRevenue":"Revenue ($)","trendOrdersN":"Orders","trendOrders":"Orders Trend","trendDailyOrders":"Daily orders","trendChat":"Chat Sessions Trend","trendSessions":"New sessions","trendVisitors":"Visitors Trend","trendViews":"Page views","trendVisitorsN":"Visitors","reviewsOn":"Reviews enabled","reviewsOff":"Reviews disabled","reviewsOffHint":"⚠️ Reviews are disabled — the review section is hidden on product pages. Customers can still submit reviews, but they won't be shown.","rangeDays":"{range}-day view","autoRotating":"⏸ Auto-rotating","resumeRotate":"▶ Resume rotation","skillsOutputHintPh":"Every suggestion must include amount and document number.","integKeySavedPh":"saved — enter new to replace","productionVideosLabel":"Production Environment Videos","processVideosLabel":"Production Line Videos","certificatesLabel":"Qualification Certificates","mediaUploadBtn":"Upload","mediaUploadingN":"Uploading {n}…","videoUploadHint":"MP4 / WebM / MOV — multiple files supported","aiFillTranslations":"AI Translate (fill missing languages)","aiTranslateDone":"✓ Filled {n} fields — review and save","aiTranslateFail":"Translation failed","aiTranslateNone":"All translations already present","descriptionAutoTranslateHint":"Auto-translated into all customer languages after save","deleteConfirm":"Delete this invoice?","dieCutViewOrder":"View Order","dieCutConfig":"Die-cut Config","dieCutCfgTitle":"Die-cut Customization Config","dieCutCfgDesc":"Manage the die-cut shapes, tooling fee and shipping tiers offered to customers in the custom configurator.","dieCutCfgSaveAll":"Save All","dieCutCfgShapes":"Die-cut Shapes (customer options)","dieCutCfgAddShape":"Add Shape","dieCutCfgLabelEn":"Name (EN)","dieCutCfgLabelZh":"Name (ZH)","dieCutCfgActive":"Active","dieCutCfgSaved":"All settings saved","dieCutCfgFees":"Fees","dieCutCfgToolingFee":"Custom dieline tooling fee ($)","dieCutCfgSampleFee":"Sample kit fee ($)","dieCutCfgShipping":"Shipping Tiers","dieCutCfgTierMax":"Applies to orders up to","dieCutCfgTierMaxNum":"Max quantity","dieCutCfgTierCost":"Shipping cost ($)","visitorReasonFocus":"focused on","visitorReasonActive":"active in last 48h","signalViewedSampleKit":"Viewed sample kit","signalVisitedContact":"Visited contact page","signalExploredCustom":"Explored custom/die-cut service","signalOpenedProjects":"Opened sourcing projects","dieCutCfgEditNames":"Edit names (5 languages)","dieCutCfgTranslateHint":"Leave other languages empty — AI auto-translates them on save","dieCutCfgTierApplies":"Applies to","customersTitle":"Customers","customersDesc":"Manage customer accounts, tiers and history","statsTotalCustomers":"Total Customers","statsGoldTier":"Gold Tier","statsTotalSpent":"Total Revenue","allTiers":"All Tiers","colName":"Name","colEmail":"Email","colCountry":"Country","colTier":"Tier","colOrders":"Orders","colSpent":"Total Spent","viewAllOrders":"View all orders","editCustomerLabel":"Edit","deleteCustomerLabel":"Delete","custOrdersTitle":"Order History","custInvoicesTitle":"Invoices","custContractsTitle":"Contracts","custProjectsTitle":"Projects","custViewOrders":"View orders","custViewInvoices":"View invoices","custViewContracts":"View contracts","custViewProjects":"View projects","custCountry":"Country","custTier":"Tier","custTotalSpent":"Total Spent","custDate":"Date","custDeleteConfirm":"Delete this customer?","custEditLabel":"Edit","custDeleteLabel":"Delete","custAddTitle":"Add Customer","outboundRecipientsReached":"Recipients Reached","outboundToday":"Today","outboundLast7d":"Last 7 Days","outboundBatchSend":"Batch Send","outboundBatchHint":"One recipient per line. Use {name} and {company} in the body for personalization.","outboundSubject":"Subject","outboundSentLog":"Sent Email Log","outboundRefresh":"Refresh","outboundNoEmails":"No emails sent yet.","outboundReplyingTo":"Replying to {name} — confirm below and Send.","outboundTo":"To","custViewAll":"View all","kbManagerTitle":"Knowledge Base","kbManagerDesc":"Upload product docs, FAQ, promotion materials — AI chat uses them to answer customer questions","kbUploadDone":"Documents uploaded and processing","leadsTitle":"Lead Pipeline","leadsDesc":"Top of the sourcing funnel — import Google Maps / AI-suggested lists, verify and move them through","leadsAll":"All","leadsSearch":"Search company / contact / email","leadsEmpty":"Pipeline is empty — import or create a lead to start","leadAdd":"New Lead","leadImport":"Paste Import","leadImportFile":"Import CSV","leadImportHint":"CSV/TSV supported: header needs Company, Country, Contact, Email (Chinese headers also accepted)","leadImportGo":"Import","leadCompany":"Company *","leadCountry":"Country/Region","leadContact":"Contact","leadEmail":"Email","leadWebsite":"Website","leadSave":"Save","leadTypeBuyer":"Buyer","leadTypeDistributor":"Distributor","leadTypeWholesaler":"Wholesaler","leadTypeBrand":"Brand","leadDueDiligence":"Due diligence findings (website / registry / trade data / compliance / key people)","leadDDPh":"Paste the due-diligence skill conclusions here as the sample/quote decision basis","leadNotes":"Notes","statusPending":"Pending","statusDueDiligence":"Due Diligence","statusQualified":"Qualified","statusContacted":"Contacted","statusSampled":"Sampled","statusQuoted":"Quoted","statusWon":"Won","statusRejected":"Rejected","inquiriesTitle":"Inquiry Workbench","inquiriesDesc":"Full-cycle inquiry management: parse → quote → follow-up (pairs with the inquiry-agent skill)","inquiriesTotal":"items","inquiriesAll":"All","inquiriesEmpty":"No inquiries yet","inquiryMaterial":"Material","inquiryQty":"Quantity","inquiryDest":"Destination","inquiryIncoterm":"Incoterm","inquiryProduct":"Related product","inquiryDraftReply":"AI Draft Reply","inquirySpecCoupon":"Include the exclusive discount code {code} in the reply","inquiryNotes":"Follow-up notes","inquiryNotesPh":"Feasibility conclusions, quote records, follow-up milestones…","inquirySaveNotes":"Save notes","inquiries":"Inquiry Workbench","leads":"Lead Pipeline","statusNew":"New","statusParsed":"Parsed","statusFollowUp":"Follow-up","statusLost":"Lost","statusConverted":"Converted","leadImportDone":"✓ Imported {created} leads (skipped {skipped} duplicates)","contactsNoResults":"No decision makers found for this domain.","contactsNoEmail":"No email revealed","outboundBatchDone":"✓ Sent {sent}, failed {failed}","leadConvertBtn":"Convert to Customer","leadConvertDone":"✓ Converted to customer (Bronze tier)","leadConvertExists":"⚠ This email is already a customer","inquiryCustomerLinked":"Customer linked","inquiryCreateCustomer":"Create Customer","inquiryCreateExists":"⚠ This email is already a customer","customerInquiriesTab":"Inquiry History","customerNoInquiries":"No inquiry records","leadsHintTitle":"How it works (click for the 4-step flow)","leadsHintSteps":"① Discover: ask the AI assistant to run lead discovery (product + country + customer type), or source names yourself from Google Maps.\n② Import: click \"Paste Import\" to bring the list in (status = Pending), or use \"New Lead\".\n③ Verify: open each company's website, write findings into \"Due diligence\", set status to Qualified/Rejected — this gates sampling & quoting.\n④ Contact & convert: use Contact Lookup to find emails, send campaigns via Email Marketing, move status to Contacted/Quoted; on closing click \"Convert to Customer\" to move them into Customers.","inquiriesHintTitle":"How it works (click for the 3-step flow)","inquiriesHintSteps":"① When a buyer submits the inquiry form on your site it appears here automatically (status = New) with material/quantity/destination/incoterm structured.\n② Open one: confirm the requirements → set Parsed; after quoting set Quoted; log every touchpoint in follow-up notes.\n③ \"AI Draft Reply\" pre-fills the email composer with the buyer context; when the deal closes set Won — the customer profile keeps the full inquiry history.","groupCrm":"Customers & Inquiries","groupFulfillment":"Order Fulfillment","statusReplied":"Replied","statusCouponed":"Coupon Sent","statusOrdered":"Ordered","couponGenBtn":"Generate & Send Coupon","couponTypePercent":"Percent %","couponTypeFixed":"Fixed amount","couponOneTime72h":"One-time exclusive code · valid 72h","couponGenGo":"Generate","couponGenDone":"✓ Exclusive code {code} generated & copied — referenced in AI reply","couponAlreadyIssued":"⚠ Coupon already issued for this inquiry","couponUsed":"coupon used","groupLeadgen":"Lead Generation","leadDiscoverBtn":"AI Discover Leads","leadDiscoverCountry":"Target country/region","leadDiscoverIndustry":"Industry / product focus","leadDiscoverExtra":"Extra profile (optional): size, channel, price segment…","leadDiscoverGo":"Discover","leadDiscoverSelect":"Select leads to import","leadDiscoverImport":"Import selected","leadDiscoverDisclaimer":"Results are a TO-BE-VERIFIED list — vet companies yourself; emails are never fabricated, add them later via Contact Lookup / due diligence.","leadDDGenBtn":"AI Due Diligence","leadDDGenerating":"Researching…","leadDDGenDone":"✓ Report generated — review, edit, then save","leadDDSources":"Sources","leadQuickAdd":"Quick Add","leadConvertReady":"This lead reached the conversion stage — ready to become a customer record","leadDDPreliminary":"Preliminary DD (from discovery · unverified)","leadDDDeep":"Deep DD (sources attached)","leadDDDeepHint":"Current content is the preliminary draft from discovery — clicking runs a live web search and overwrites it with an evidence-graded report","ranksGoToKeywords":"Go to Keyword Rank Monitor for history & trends","metaHintTitle":"How it works (click for the guide)","metaHintSteps":"① Create: create products in Products (name/material/specs/images) — the Meta page itself doesn't create products; new products appear here automatically with a default badge.\n② Hand-write for hero products: title with material + core keyword + brand (≤60 chars), description with selling points + certifications + CTA (≤160 chars); overlong text gets truncated by Google — watch the counters.\n③ Save to apply: writes into the product record → the detail page's and description update immediately → auto-translates into all locales (also editable later in the product editor).\n④ Google refresh: the search-result title/description follows on the next crawl (request faster indexing in Search Console).\n⑤ Verify impact: check the product keywords' ranking changes in Keyword Rank Monitor — meta, gap articles and ranking close the loop here.","diecutJobs":"Die-cut Jobs","gapDraftBtn":"AI Draft Top Article","gapDrafting":"Drafting (1-2 min)…","gapDraftingHint":"Auto-writes the #1 priority article from this gap analysis (Markdown, ~900 words)","gapDraftTitle":"Priority article draft — download, refine, publish to blog/guides","gapHintTitle":"How it works (click for the guide)","gapHintSteps":"① Pick the target market (dropdown) + optionally paste extra keywords (one per line); leave blank for the default 10 seed keywords.\n② Run the analysis — AI returns three parts: covered topics, gap list with suggested article titles and priorities, and quick wins for existing pages.\n③ Click \"AI Draft Top Article\" — automatically turns the #1 gap into a ~900-word blog draft (Markdown), download and refine for the blog.\n④ After publishing, watch ranking changes in Keyword Rank Monitor.","productsMetaHint":"Products created here automatically appear in SEO → Product Meta, where each product gets its own Google search title and description (blue title + grey summary — drives ranking and clicks).","productsMetaLink":"Optimize SEO Meta →","gapRepurposeBtn":"Generate multi-platform versions","gapRepurposing":"Rewriting…","gapRepurposeHint":"Rewrites this draft into native LinkedIn / Facebook / X copies — copy and post directly","gapPlatform_linkedin":"LinkedIn Post","gapPlatform_facebook":"Facebook Post","gapPlatform_x":"X Thread","gapEmptyRetry":"AI returned an empty result — run the analysis again","wpEmbedDesc":"When gaps call for long-form content, draft it here manually: fill in topic, material and market for an ~800–1200-word English draft.","seoAutoChecking":"Running today's automatic check…","seoAutoChecked":"Today's automatic check done ✓ ({time})","seoAutoFailed":"Today's auto-check didn't finish — refresh manually below","healthPageHomepage":"Homepage","healthPageCatalog":"Catalog","healthPageProduct":"Product page","healthItemCanonical":"Canonical URL set","healthItemHreflang":"Hreflang tags ({n} languages)","healthItemTitle":"Page title","healthItemDesc":"Search result description","healthItemOg":"Social share card","healthItemHttp":"Page reachable ({n})","healthItemXml":"Sitemap format","healthItemUrls":"URLs submitted ({n})","healthItemSitemapRef":"Sitemap declared","selectAll":"Select all","clearSelection":"Clear","selectedReports":"{count} selected","downloadSelectedMd":"Download MD","exportSelectedPdf":"Export PDF","invitePortal":"Invite to portal","inviteSent":"Invitation email sent","inviteNoEmail":"Invite created, but email could not be sent (check Resend key)","inviteFailed":"Invitation failed","countryStatsRebuild":"Rebuild from orders","stripeApiKey":"Secret Key","stripeWebhookSecret":"Webhook Signing Secret","stripeEnabled":"Enable Stripe card payments","lemonsqueezyVariantId":"Variant ID","lemonsqueezyWebhookSecret":"Webhook Signing Secret","nowpaymentIpnSecret":"IPN Secret","messages":"Messages","messagesTitle":"Contact Messages","messagesDesc":"Submissions from the website contact form.","messagesTotal":"messages","messagesEmpty":"No contact messages yet.","messageReply":"Reply","messageDelete":"Delete","deleteMessageConfirm":"Delete this message?"},"Invoice":{"title":"Invoices","subtitle":"Manage proforma and commercial invoices","proforma":"Proforma Invoice","commercial":"Commercial Invoice","createProforma":"Create Proforma Invoice","createCommercial":"Create Commercial Invoice","invoiceNumber":"Invoice #","issueDate":"Issue Date","dueDate":"Due Date","billTo":"Bill To","shipTo":"Ship To","seller":"Seller","buyer":"Buyer","description":"Description","qty":"Qty","unitPrice":"Unit Price","amount":"Amount","subtotal":"Subtotal","shipping":"Shipping","tax":"Tax","total":"Total","currency":"Currency","paymentTerms":"Payment Terms","incoterm":"Incoterm","status":"Status","download":"Download PDF","view":"View","draft":"Draft","sent":"Sent","paid":"Paid","overdue":"Overdue","type":"Type","proformaShort":"Proforma","commercialShort":"Commercial","allTypes":"All Types","allStatus":"All Status","buyerCol":"Buyer","actions":"Actions","proformaDesc":"Preliminary invoice sent before goods are shipped. Used for customs clearance, payment arrangement, and import approval. Not a final demand for payment.","commercialDesc":"Final invoice issued after goods are shipped. Used for customs declaration, tax purposes, and accounting. 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